The word shopping
brings a feeling of immediate exhilaration to most people. But if you
combine the word shopping with vehicle insurance— as in "shopping for
insurance" — it produces the opposite result. The thought of shopping
for vehicle insurance makes the eyes glaze over and the heart rate
drop to the pace of a slumbering couch potato.
Couch potato? Indeed. Doug, a consumer advocate
at The Foundation for Taxpayer & Consumer Rights (a California-based
consumer advocacy group) and a recognized automobile insurance issues
specialist, told us that too often "people purchase automobile
insurance by calling the number on the tv."
But wait, this is important stuff! You want to
be adequately covered if you get in an chance event. And you certainly
don't want to pay more for vehicle insurance than you need to. Maybe
waiting for a solution to be beamed into your cable is not the best
idea.
How can you stay awake while navigating through
this turbid subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his automobile insurance information into a
comparative insurance service. The quotes (for very basic coverage on
two old car) ranged from $1,006 to $1,807 — a difference of $801 a
year. If you're currently dumping thousands into your automobile
insurance organizations coffers because of a couple of tickets, an
chance event, or a questionable credit rating, shopping your policy
against others may be well worth the effort.
consider it this way — you can convert the money
you save into the purchase of something you've lusted after for a long
time. Hold that end in your mind. Now, let's begin.
Before you can shop for something, you have to
decide what you need. The first step in finding the right automobile
insurance for you is to figure out the amount of coverage you need.
This varies from state to state. So take a moment to find out what
coverage is required where you live. Make a list of the different
types of coverage and then return for the next step. (You will find a
list of each state's requirements and an explanation of the various
types of automobile insurance in "How Much car insurance Do You Really
Need?". Also, check out "Little-Known But Important vehicle insurance
Issues" as it has a glossary of basic insurance terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
vehicle insurance companies love these people. That's because
insurance organizations know what your chances are of being killed or
maimed, and how likely it is for your automobile to be damaged or
stolen. The information the auto insurance firms has collected over
previous decades is crunched into "actuarial tables" that give car
insurance adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the auto insurance organizations). You believe you will, at
some point, probably get in an fortuity. The insurance company
believes you probably won't. And the vehicle insurance accident, is
willing to take your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all car insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an car crash in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis noted that his general recommendation for
liability limits are $50,000 bodily injury liability for one person
injured in an chance event, $100,000 for all people injured in an
chance event and $25,000 property damage liability (that is,
50/100/25) given that half of the vehicles on the road are worth more
than $20,000. Here again, though, let your financial situation be your
guide. If you have no assets, don't buy excess coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the package [of collision and comprehensive coverage]," D
howard, said. "If your car is older, if you have a good driving record
and if there is a low likelihood that it would be totaled in an car
crash, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen car in the nation for several years (it's often stolen for
parts). But we would expect that most of them on the road have well
over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the vehicle
insurance firms needs to back up the claims that they make in the fine
details of the contract. TV ads show folksy adjustors at the scenes of
natural disasters passing out claims checks like coupons for cocktail
wieners at a supermarket. But, in case you haven't noticed, real life
is a bit different from TV ads. If you have an accident, your auto
insurance companies will take a close look at your claim before
mailing you a check. And the check may be written for an amount much
smaller than you had hoped. For this reason, you should be intimately
familiar with the terms of your policy and call the organizations with
any questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records — your
current insurance policy, your driver license number and your vehicle
registration. Drink plenty of coffee. Have a phone at your elbow. And,
of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other auto insurance quote sites, you can type in your
information and get a list of comparative price quotes. The form takes
about 15 minutes to complete. If this bores you, just remind yourself
that you are saving money and you can use that money to buy something
nice for yourself. If the entire shopping process takes you two hours
to complete, and you save $800, you're effectively earning $400 an
hour.
A few things to keep in mind: (1) When you use
quote online services, you may not get instantaneous auto insurance
price quotes. Some organizations may contact you later by e-mail, and
some that are not "direct providers" may put you in touch with a local
agent, who will then calculate a quote for you. (A "direct provider,"
like Geico, sells an vehicle insurance policy to you directly; other
companies like State Farm sell insurance through local agents. We'll
discuss the pros and cons of each later.) (2) It's not easy to get
quotes from these sites in all states — if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online price quotes for this
state.
You can also try getting car insurance quotes
from some of the insurance companies listed on the Edmunds.com Web
site — Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
organizations, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online automobile insurance
sites you should take note of several things:
An 800 number to call for questions you
can't get answered online
The automobile insurance companies
payment policy (When is your payment due? What happens if you're late
in making a payment?)
Discounts offered by the insurance
companies that pertain to you
The auto insurance organizations
consumer complaint ratio from your state's department of auto
insurance Web site (more on this below)
The auto insurance organizations A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those companies you haven't been able to
get an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the insurance companies
telephone salespeople, make sure you explore all options relating to
discounts. vehicle insurance companies give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on insurance."
Always bear in mind that your mission isn't just
to buy the cheapest insurance out there; it is to buy the cheapest
vehicle insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on insurance and then not
get your car repaired after an fortuity," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the car insurance
companies based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a organizations is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the organizations
deal with you when you file a claim? Will you be paid the full amount
to which you are entitled? And will you be paid promptly?